F.A.Q.

WHAT IS GROUNDWIRE?

Groundwire/JesusCares is an international ministry aimed at broadcasting hope to millennials all over the world. Since 2003, Groundwire has been leveraging mainstream media and technology in order share the love found in Jesus Christ with youth and young adults. By placing well-produced and relevant media on the most watched TV, social media, and radio stations, we are able to share authentic hope with many who might not be ready to walk into a local church.

WHAT IS THE COACHING LINE?

www.groundwire.net and www.JesusCares.com do not simply offer content, but conversation. The coaching line is an instant message platform that connects chatters with trained coaches in order to provide one-to-one real time conversation. Volunteers all over the world offer their time and talents in order to meet the needs of those searching.

WHO IS CAPABLE OF BEING A SPIRITUAL COACH?

Spiritual coaches are sold-out Believers who are committed to the Great Commission and love people and can articulate the gospel clearly. They realize that, although they are not perfect, God can and desires to speak through them. They realize that technology offers amazing opportunities to minister to people all over the world. Coaches need to be at least eighteen years old, willing to submit to a background check and complete the necessary training.

WHAT ARE SOME OF THE NEEDED QUALITIES OF A COACH?

Compassionate, teachable, good listener, sensitive to the Holy Spirit’s leading, patient, resilient and authentic.

WHAT TYPE OF COMMITMENT ARE YOU LOOKING FOR?

The typical coach offers two to four hours weekly on line, however some offer up to ten. Coaches set their own schedule on a monthly basis. They are also underneath the care of a mentor coach for the first few months as they develop their online skills.

CAN I COACH FROM HOME?

Yes, this can be done from any location with internet connectivity. It can be done from any device that has internet connection.

WHO WOULD I BE TALKING TO?

Although Groundwire media buys are aimed at youth and young adults, and the majority of chats are in that age range, chatters have ranged from eleven to eighty years of age and from over 160 countries. The issues are diverse ranging from the extremely depressed and suicidal person to the fifteen year old who is struggling with relationships.

WHAT DOES THE TRAINING LOOK LIKE?

Training begins when an application is completed online. From that point, the majority of training is done online and consists of learning how to deal with the different types of conversations that might take place. There are a series of written responses that take place in email format, introductions to the technology used, and then an online live webinar as well.

WHAT TYPE OF OVERSIGHT IS OFFERED?

In order to protect the integrity of the Groundwire mission and message, layers of organization and accountability are built into our procedures. Coaches are encouraged and offered additional training on an ongoing basis. Each chat is reviewed to protect volunteers from accusations of inappropriate behavior as well as to ensure a consistent message is being presented. Each new coach is assigned a mentor and chats are overseen in real time. In addition, each spiritual coach is prayed for specifically by members of our Prayer Support Team as well.

HOW WILL THIS BENEFIT ME AS A PERSON?

Allowing God to speak through you to someone who is struggling builds your confidence, ability to respond to a number of situations, and depth in the gospel. The skills and discernment that you will develop in this ministry will translate into your personal life and sharpen your ear to listen and direct conversations in a genuine manner towards spiritual matters.

How do I get started?

By filling out an online application, you will both be called by a staff member and given the material to start training. This is the best way to start the process, to see more details, and ask questions of our staff that you might have. Go to www.groundwire.net/coaching